Frequently Asked Questions

  1.   How do I place an order?
  2.   How do I find products I'm looking for?
  3.   What if I don't see the products I'm looking for?
  4.   How does A Better Idea! accept payment?
  5.   Do you have any sales or specials?
  6.   How long does it take to receive my order?
  7.   My event is less than two weeks away!! Can you still help?
  8.   How do I prepare my artwork so you can reproduce it?
  9.   Can I specify which ink colors to use?
  10. Can I specify which fonts to use?
  11. How will you ship my order?
  12. Why should I order promotional wearables?
  13. I can't decide. Do you have any ideas?

How do I place an order?
You can place your order request ONLINE using our "SEARCH OUR PRODUCTS request form, by email, fax, mail, or view our "How To Order" Page. All order requests will be confirmed by E-Mail . More detailed information is available from our 'order' section of the site. Your order is not placed until your completed authorization form is faxed back to us confirming all pricing, shipping and pre-payment information. All orders are pre-paid

What if I don't see the products I'm looking for?
A Better Idea has access to thousands of products! Our site is merely a sample of what we have to offer. If you're looking for something specific, looking to find items to fit your theme, or just don't see quite what you're looking for on our site, email us for the quickest reply, or give us a call 020 3286 7833 US EST 9am-7pm. We'll be glad to offer suggestions.
A Better Idea has access to thousands of products! Our site is merely a sample of what we have to offer. If you're looking for something specific, looking to find items to fit your theme, or just don't see quite what you're looking for on our site, give us a call toll-free at 800-520-1691 or e-mail us. We'll be glad to offer suggestions.

How does A Better Idea! accept payment?
ALL orders are pre-paid before production. A Better Idea accepts payment via wire transfer or bank cheque. If it is your first time ordering from us, or if you have more detailed questions, click here to read our payment terms. All orders over 500 GBP require payment by wire or check only.

Do you have any sales or specials?
Yes! We offer many sales and specials on a regular basis. Check out our 'specials' page. We try to update our site as much as possible with online sales flyers.

How long does it take to receive my order?
It can vary depending on the products you order, but most products from A Better Idea will ship within 10-20 working days from the time the order is placed complete. We do offer rush service on many items. Call or email us for details.

My event is less than two weeks away!! Can you still help?
We may, but international shipment will require Priority Shipping and Rush Charges. We offer rush service on many of our items. The best way to avoid any time delays is to have as much detail about your order together when you call or email. You must have artwork ready to email or FedEx to us!

How do I prepare my artwork so you can reproduce it?
You can prepare your artwork in several different ways. The best way to insure your design is replicated correctly is to also send a printout via fax so we can check it against your electronic file. To read more about our artwork guidelines, click here.

Can I specify which ink colors to use?
If not specified, we will use industry standard colors. If your design requires a specific ink color, please specify a color using the Pantone Color Matching System (PMS #). While every effort will be made to match the requested color as closely as possible, we cannot guarantee exact color matches due to the nature of the printing process.

Can I specify which fonts to use?
Yes, but you must provide A Better Idea with the font. Keep in mind that certain fonts that are too thin or too detailed may not reproduce well. Art charges may apply but we will confirm all costs. For questions about fonts, just email us.

How will you ship my order?
Our preferred standard method is on your own DHL or FED EX account, although we can use FedEx or UPS and add it to your charges. If shipping via an expedited method, we will ship DHL or FedEx International. Shipping rates are pre-paid with your shipper account number or on your invoice. Please include your acct# on your order form.

Why should I order promotional wearables?
Promotional products & logo sportswear benefit small businesses especially because the initial cost ratio vs. the rate of response is much higher than traditional forms of advertising such as print and radio. Also, if your promotion is useful and handy, your recipients will use them for YEARS, whereas a newspaper ad, radio ad, etc. may be read/heard only a few times and may not illicit a response.

I can't decide. Do you have any ideas?
Yes! We have the experience and are the experts in promotional products. We have plenty of great ideas, product specials, and unique product ideas. Just tell us about your event and your quantity for… a "Better Idea"!




Real Estate       Financial       Travel       Healthcare       Academic       Technology       Military       Faith/Religion


 Acrylic Awards: Obelisks | Acrylic Curved Awards | Acrylic Gifts and Awards |  Acrylic Mug Ideas | Acrylic Paperweight Items 

Acrylic Sandwich Frames | Acrylic Wall & Desk Plaques | Advertising | Advertising Specialty Items |  Awards & Paperweights  

Awards for Oil & Gas Industry |  Awareness Promotional Ideas |  Back Packs with logo | Bags: Boat Totes | Bags: Recycled & Organic

Bags w/ Strings/Cinchpack type |  Bracelets: Awareness & Causes | Breast Cancer Awareness/ Pink Promotions | Calculators for Promotion 

Canvas & Cloth Bags | Caps & Hats: Baseball & Golf | Carabinners | Christmas Gift Giving | Clip Boards | Clock Timepieces | Coffee Mugs 

Coffee Mug Gift Sets |  Coffee Mugs – Latte Style | Crystal Gift Awards | Custom Made Promo Gifts | Discontinued Item Specials

Enviroment Related Promo Items | Event & Promotion Planning | Flag and Country Lapel Pins | Flashlight Promo Items 

Freeze Coolers for 6 cans | Freeze Coolers for 12 cans  | Glass Promotional Items | Glassware: Wine & Drinkware | Grocery Bags 

Hand Fans: Weddings  | Hand Fans for Political Campaigns  | Health, Medical & First Aid Promos  | Highlighting Pens and Markers 

Holders for Badges | Ideas for Students | Insulated Bags and Coolers |  Insulated Tote Bags  | Key Lights for Promotion 

Key Tags and Key Rings | Lanyard and Neck Cords for Nametags | Lapel Pin Styles |  Lucite Tombstones & Acrylic Desk Items

   Luggage Tags with Logo | Lunch Bags in Cloth and Paper  | Magnets: Awareness  Magnets: Business Card |  Magnets: Calendar   

Magnets in Custom Shapes  |  Magnets for Real Estate  |  Magnets: Schedule | Magnets: Sports | Magnets: Stock Shape  Magnet Promotions 

 Magnets for Medical and Health | Magnets: Photo & Picture Frame |  Magnets in Full Color  Mouse Mats with Logo |  Mugs with your logo |    

   Mugs: with Photo Print    | Mugs: Beer & Tankards | Mugs: Budget & Low Cost | Mugs: Stainless Steel | Mugs: Travel & Tumbler Styles 

New Ideas and Unique Promotions  | New Logo Promotional Products | Note Pads Customised | Ornaments for Christmas and More 

 Paper Fans: Church or Promo  | Paper Fans in Full Color  | Paper Fans with Face | Paperweights in all styles | Pedometers with logo

 Pens: Promotional & Personalized |  Promotional Ceramic Mugs | Promotional Gifts with Logos | Promotional Giveaways

Ribbons for Awareness Causes | Rush Production and Quick Shipping  | School Children Gifts |  Silicone Wrist Bracelets | Site-Map 


Spring Water with Printed Labels | Tote Bags in Full Color  | Sport Ideas and Promos | St Patrick's Day & Green Items | Star Shape


 Stress and Squeezie Ball Shapes | Summertime Promotion Ideas | Sunglasses with your company logo | Table Covers with Logo 


Tape Measure Promos | Technology Promotons and Electronics | T-Shirt with Your Logo | Tools, Kits |  Totes: Budget & Economical 


Watch Promotions and Dial Logos |  Water Bike Bottles for Sport



The rising popularity of promotional items and promotional corporate gifts has created a new option for effective creative advertising at a very low cost to reach your target audience. An effective way to advertise your business is to think outside the box with the creative placement of business promotional items and printed corporate gifts.

Promotion products and custom promotional gifts are effectively used for employee incentive programs and to retain your most productive employees. Business promotional

items can be used to acquire new clients and retain current customers. Some of our most popular business awards include our extensive line of Lucite and acrylic products

and paperweights.


You have limitless possibilities in creating your marketing campaign through the use of business promotional items, premiums, logo favors, and unique corporate gifts. With everything from custom pens, mouse mats to personalized wine sets, paper hand fans and custom printed personalized business gifts you can't go wrong.
Promotional Products produce brand awareness that most advertising efforts cannot duplicate. A recent survey showed that 89% of surveyed respondents could recall the advertised company from a promotional item or corporate gift they received within the last 24 months. Nearly 70% of these same respondents still use that promotional

advertising logo gift in their everyday life. At A Better Idea, we develop the right promotional products for your company so your targeted audience is provided with a

promotional item that represents your business for years to come.

To go along with our wide selection of logo promotional items and imprinted corporate gifts, we are constantly offering promotional gift specials each month such as E-Specials which you can find up above.  Additional offers include savings on seasonal promotional products, popular promotional gifts like promotional stress toys, conference and trade shows, and  eco-friendly promotional products.  Contact us for more information on our current promotional products specials. Put your trust in A Better Idea! and let’s make your trade show and promotional products giveaway a tremendous success! 


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1151 Aquidneck Avenue, Suite 498, Middletown, RI 02842 USA / 401.841.5646 / 800.520.1691 / fax: 401.847.8076